No. Unlike a motion detector, Cartell’s sensor only detects moving steel, virtually eliminating false alarms. Animals, people, wind and weather do not trigger the sensor. However, if the sensor is not stationary, it will trip when physically moved.

Call 717-532-0033 and choose option 1. Our staff can help you find user manuals, troubleshooting resources, and warranties. If you think your unit is defective, have the unit and serial number with you before you call.

Cartell vehicle detection systems lead the market with an average field life of 12-15 years. Service calls are virtually eliminated with our top quality design and manufacturing and materials.

All Cartell products are warranted against defects in material and workmanship for THREE YEARS. This warranty does not cover defects caused by, but not limited to: acts of God, improper installation, abuse, fire damage, electrical surges, integrated system failures, improper lid/gasket installation, over-tightening screws or stripping screws/inserts.

Cartell products are made in the USA to ensure quality and support local communities.

The sensor covers a 12′ wide driveway when installed beside the driveway. If your driveway is wider, use two sensors, one on each side, or install sensor in the middle of the driveway.

You can install the sensor in three places: 1) In the dirt beside the driveway, with top of puck level with the sod; 2) On an immovable post adjacent to the driveway, several inches above the ground; 3) In the driveway by boring a 4.5″ hole. See manual for specific instructions.

Cartell uses the earth’s magnetic field to detect vehicles. A loop creates its own field with electricity. Cartell is buried beside the driveway; a loop is buried inside the driveway, requiring slicing it. Cartell lasts indefinitely; a loop has to be replaced periodically.

If you are not satisfied with your purchase from shop.cartell.com for any reason, you may return the product for a full refund or credit within 30 days. The product must be in new and unused condition. Cartell is not responsible for return shipping. Proof of purchase is required. After the 30-day window has ended, returns will only be accepted because of manufacturer defect (please see our warranty policy for more information).

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