Having the latest firmware installed on your HUB can solve multiple issues. Locate the three vertical menu dots on the top right of HUB page and tap. Select “Check for Updates”

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Solid Blue – Not connected to APP server. Contact Cartell. — — — Solid Green – Normal Operation

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• Wireless sensor (CW-SEN) detects a magnetic disturbance when a vehicle passes the unit traveling at least FIVE MPH. • The detection range is 12-14 feet, so place as close to the edge of the driveway. • For wide (18 feet +) driveways, install sensor in the middle or place two sensors on either side. • Consult manual for sensor placement information.